From a distributor-side blind spot to end-to-end visibility in three weeks.

Distributor orders lived in one system, end-user contracts and rebates in another, and the connection between them lived in senior analysts’ heads. The Analyst Agent unified both into Pedestal Atlas (Pedestal’s knowledge layer every agent inherits from) in under three weeks — at 95%+ accuracy, answering questions in seconds that used to route through a handful of people.

95%+

Platform accuracy, verified against their analyst team

3 weeks

Distributor and end-user data unified in Pedestal Atlas

10×+

Faster channel reporting and rebate accruals. Day-long cycles compressed to minutes.

The end user was the blind spot.

The company, a US consumer paper-goods manufacturer, sells through distributors to end users. Distributor-level order data lived in the ERP. End-user-level contract, rebate, and consumption data lived in separate third-party databases, vast and messy. The two never talked. Senior analysts stitched them together by hand when a question came in — and every question routed through them.

Both sides unified in Atlas.

The Analyst Agent connected directly to the ERP and to the end-user contract and consumption databases — no migration, no consolidation project. It read the systems, validated against the reports the team already trusted, and captured every correction as a versioned rule in Pedestal Atlas. In under three weeks, distributor orders, end-user contracts, rebates, and consumption volumes were unified in Atlas at 95%+ accuracy. Questions that used to take a day of hand-stitching across systems now resolve in seconds, each answer traceable back to the rule and the source.

Operators with the full picture.

Today, sales, finance, and ops teams answer questions across the full distributor-to-end-user journey without routing through senior analysts. Rebate accruals that took days to compute run on demand. Channel-level profitability — long opaque — is now visible at every layer. What had been a blind spot is now Atlas — the layer the team plans the business on, and every new agent the company rolls out inherits from it.

About the customer

A US consumer paper-goods manufacturer selling through a network of distributors to end users. Pedestal connects the company’s order system with its end-user contract, rebate, and consumption databases to unify the distributor-to-end-user view in Pedestal Atlas, the governed knowledge layer every agent inherits from.

Industry
Manufacturing / Consumer paper goods
Location
United States
Use case
Distributor-to-end-user analytics, rebate accrual, channel reporting

See the full distributor-to-end-user picture.

If your end-user layer is a blind spot and rebate accruals still route through senior analysts, the fix isn't a new data warehouse. See how Pedestal unifies your order, contract, and consumption data in place, without ripping out your ERP.

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