Pedestal for
Transportation & Logistics
Visibility gaps across carriers, lanes, and handoffs turn every exception into a fire drill. Pedestal's analyst learns your network, then powers agents that flag exceptions before the customer does.
What runs on your transportation network.
A team of agents that watch every load, call every consignee, and clear every document. They work your network the way your best planners do, at every hour.
Pedestal Analyst AgentLive
Answers any question about your network in seconds. Delivery times, dwell, service risk, carrier performance, grounded in your own shipment and carrier data.
Customer Coordination AgentLive
Calls consignees before delivery to confirm the window, offer self-service rescheduling, and warm-transfer to your station when a human is needed.
Load Tracking AgentLive
Checks in with drivers and carriers on in-transit loads, logs arrival times and exceptions, and escalates only the ones a planner needs to see.
Book a demoAppointment Scheduling AgentLive
Books and confirms pickup and delivery slots with receivers before the truck rolls, killing detention charges at the source.
Book a demoDocument Intelligence AgentLive
Processes bills of lading, rate confirmations, and customs paperwork. Validates, files, and routes only the exceptions to a human.
Learn moreYour network, answerable in plain language.
Ask what's late, what's holding, what's over budget — get a sourced answer in seconds, grounded in your TMS, carrier data, and customs history.
Analyst Agent
Ask anything. Sourced answers in seconds. Works across any data warehouse.
Insights Agent
Exceptions surfaced before anyone thinks to ask.
Ops teams on Pedestal cut reporting cycles, surface SLA risk early, and resolve shipment questions without waiting on an analyst — at accuracy leaders trust.
At scale, in the real world.
Global carrier network
95%+ accuracy. Years of tribal knowledge compressed in three weeks.
Read the storyE-commerce company in home goods
10K+ customer calls a week at 78% live contact rate.
Read the storyAutomotive parts manufacturer
500+ document formats codified across two portfolio plants.
Read the storyConsumer paper-goods manufacturer
Distributor and end-user data unified in three weeks. 10× faster channel reporting.
Read the storySee what Pedestal looks like across your network.
If every shipment exception turns into a fire drill and your best lane knowledge still lives in senior planners' heads, start with the infrastructure that captures it. We'll show you what Pedestal looks like across your network in 30 minutes.
Book a Briefing