Pedestal for
Transportation & Logistics
Visibility gaps across carriers, lanes, and handoffs turn every exception into a fire drill. Pedestal learns your network, then powers agents that flag exceptions before the customer does.
What runs on your transportation network
A team of agents that watch your network, advise your operators, and answer your customers — the way your best planners would, at every hour
Insights
Ask anything about your network — dwell, service risk, carrier performance — and get exceptions surfaced before the customer calls
Customer Portal
White-labeled answers and analytics for your customers — live with a global carrier's top 40 accounts, rolling out to 3,500
Where are my shipments this week?
12 in transit, 3 at port, 1 held — customs doc missing on BL-7203.
Promise Time
Transit and promise times predicted from live conditions — adapting per lane and carrier
Equipment Management
Tracks utilization, dwell, and maintenance exceptions across the fleet — flagged before they cascade
Order Processing
Reads the customs docs, BOLs, and rate confirmations your team keys in by hand — validated against your rules
Warehouse Manager
Watches your 3PL and cross-dock operations and queues the next move — slotting, staffing, and docks
Workforce Rebalancing
Terminal and dock labor rebalanced as volume moves across your network
Bring your own agent
With a strong data foundation in place, anyone can spin up agents that scale
The platform behind these agents
Every agent runs on one platform — the Context Layer that learns your carriers, lanes, and handoffs
Pedestal turns fragmented carrier, lane, and handoff data into a foundation agents can trust — then powers the intelligence and automation that runs across your network.
Explore the platformYour network, answerable in plain language
Ask what's late, what's holding, what's over budget — get a sourced answer in seconds, grounded in your TMS, carrier data, and customs history
Conversational AI
Ask anything. Sourced answers in seconds Works across any data warehouse
Proactive Insights
Exceptions surfaced before anyone thinks to ask
Ops teams on Pedestal cut reporting cycles, surface SLA risk early, and resolve shipment questions without waiting on an SME — at accuracy leaders trust.
Operating inside Fortune 500 supply chains
Global carrier network
97%+ accuracy. Deployed to top 40 customers, rolling out to 3,500
Read the storyFortune 500 ecommerce home retailer
Voice and SMS agents coordinating 1.5M deliveries a year. 25% fewer missed deliveries
Read the storyMarcal Paper
25+ critical insights to C-suite weekly. From ERP data to executive intelligence
Read the storySee what Pedestal looks like across your network
If every shipment exception turns into a fire drill and your best lane knowledge still lives in senior planners' heads, start with the infrastructure that captures it. We'll show you what Pedestal looks like across your network in 30 minutes.